If it's tech, we can rescue it.
We can repair your tech.
Did your iPhone take a swim? Laptop battery not quite what it used to be? Don't let a tech problem stop you from enjoying your device.
Smart phones, tablets, and laptops pose no problem for our technicians.
What our customers bring in most:
World-class surgery to fix your device, no matter what's wrong:
The voice of the customer.
It was New Year's Eve. She had been drinking. It was late. And that was the moment the world chose to welcome Sarah LaRose to the not-so-exclusive club of people who have dropped their iPhone into a toilet. As LaRose told her story to Curt Ingram, he nodded politely. He knows this story. If there's a way to break an iPhone, Ingram - known as "iPhone Curt" to his growing legion of devotees - has probably heard of it, and probably fixed it.
He is part of the expanding mini-industry of repairmen working outside the realm of Apple, whose warranty does not cover "damage caused by accident," such as liquid contact or broken screens. "In other words, the things people actually do to their phones," LaRose said as she waited in Ingram's Brighton shop for him to take a look at hers, which was still misbehaving weeks after the toilet bowl incident.
Apple's "Genius Bar" handles each accident on a case-by-case basis, and the company is known for replacing broken phones for free, even though it is not obligated to do so. But there are still enough people walking out of Apple stores with bad news - often that they need to buy a new phone - that Ingram's business is booming. His second-floor studio in Brighton Center is a comic cross between an old watchmaker's shop, an emergency room, and a therapist's office, complete with a couch and a cat...keep reading.
Come see us in Brighton.
425 Washington Street
Brighton, MA 02135
Mon-Sat: 10:00 a.m. - 6:00 p.m.
Quick answers to common questions.
The length varies, but many repairs take less than 30 minutes while customers wait in our lobby. Other repairs, like water damage, may take several hours.
If you are mailing your tech into our service center, we can have it out for delivery within 24 hours of us receiving it.
We will make every effort to preserve your data, but in some cases it may be necessary to restore your tech to original factory settings.
Before obtaining service, it's a good idea to sync your device with iTunes (or do a manual backup) to prevent unwanted loss of data.
Most repairs can be done quickly; however, if you're worried about not having a phone during a repair, you have the following options:
When you receive your phone, simply insert the SIM card back into the slot and your phone will become fully functional.
Give us a call at 617-779-7377.
If you have an Apple device (for example, an iPhone, iPad or MacBook) you can enter your device's serial number into Apple's Online Service Assistant. Apple may need proof of purchase to verify your device's warranty status.